 |
Community Events
Fern Bluff Neighborhoods
Community Center
MUD Newsletters
|
|
New Residents 1) What is a MUD? A Municipal Utility District, like a school district, is a governmental entity created under Texas State law. As a public entity, it can exercise certain governmental powers, including the levy and collection of property taxes, charging for authorized services, the issuance of bonds for water and sewer facilities, and the adoption and enforcement of rules and regulations as appropriate to accomplish the purposes for which the district was created. A M.U.D.'s primary purpose is to provide water and sewer services within its boundaries. Municipal Utility Districts are also authorized to provide recreation facilities. 2) How do I keep up with MUD news and events? This web site is updated regularly as new information is available. You can get emails notifying you of all updates of information to the web site by clicking on the "Email me updates" button at the bottom of the Home Page. Also the MUD Newsletter is mailed to all residents monthly, this newsletter is also on this website under Online Documents above. 3) How do I set up my water service?
Southwest Water Company 4) What are my water rates?
5) What are my sewer rates?
6) How much is it for Trash Pickup? Garbage (per
connection) --$7.50 /month Trash Pickup days are Monday 7) How do I set up Trash Pickup?
Southwest Water Company 8) Do you accept Recycling? Yes. We accept paper, aluminum and plastic. 9) What some trash Tips? Has summer taken a toll on your old A/C unit? If so, call Round Rock Refuse (RRR) at 255-4980. We will comply with the 1992 Clean Air Act and recycle the freon and recycle the metal. For a fee of $25.00 per unit RRR also recovers refrigerators and freezers.For residents that still like to get dirty and change your own vehicle's oil. Did you know that there are local businesses that will gladly allow you to dispose of it for FREE: 10) Can I pay for my water and trash with automatic draft payment?
The Fern Bluff
M.U.D. Board of Directors have voted to discontinue the use of
MasterCard/Visa for payment of utility services, effective April
1, 2002. If you wish to make payments by automatic bank drafts
-CLICK HERE- for the form to
start this service. 11) What is the policy for delinquency? A late charge of 10% of the amount of the bill shall be added for each monthly billing date the delinquent amount remains unpaid. Such amount shall be increased as the District's costs from its general manager increases from time to time for assessment of delinquent accounts. If a bill remains delinquent for fifteen (15) days, or is paid with a check which is dishonored, water service shall be discontinued in accordance with this paragraph. Prior to termination, the customer shall be notified of the amount due by letter sent by first class mail. Once a notice of termination has been sent to a customer, payment of the amount due must be made in the form of cash, cashier's check or money order only. No personal checks will be accepted. A delinquent bill renders the entire amount delinquent and the entire amount must be paid in order to avoid interruption of service. The notice shall state the date upon which water service shall be terminated, which date shall be not less than seven (7) days from the date such notice is sent. Such notice shall state the time and place at which the account may be paid and that any errors in the bill may be corrected by contacting the District's representative, whose telephone number shall also be given in such notice. Provided, however, that in the event the customer contacts the District's representative within such seven (7) day period, the District's representative may, at its opinion, allow the customer to make arrangements to pay the delinquent amount in installments to be approved by the District's representative. After termination of service, all amounts due must be paid by the customer by cashier's check, money order or cash, prior to resumption of service. No personal checks will be accepted. 12) Who handles the law enforcement of the MUD? Williamson County
Sheriff's Department 13) Where is the closest Fire Department? Sam Bass Fire Department 14) Who do I call to set up my electricity? If you live in Stone Canyon and Fern Bluff subdivisions contact:
If you live in the Oakbrook subdivision contact:
15) Who do I contact to set up my gas service? TXU Electric and Gas Co.
Gas Emergency Line 1-800-817-8090 New service is setup over the telephone. 16) Who is the local cable company? Time Warner Cable 17) How can I reach the Williamson County offices?
Williamson County
18) How can I reach the
City of Round Rock?
City of Round Rock |